Scanner Pro
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    Contents
    • Using Scanner
      • Install Scanner Pro
      • Install Scanner Mini
      • Scanner Pro and Scanner Mini difference
      • Supported languages
      • Open the Scanner settings
      • Editing options in Scanner
      • How to crop and rotate scans
      • Choose your scan size (Custom, A4, A5…)
      • Change the color mode
      • Erase irrelevant details
      • Straighten curved lines on scans
      • Create a scan
      • Create a multi-page scan
      • Create a folder
      • Creating subfolders
      • Move scans into a folder
      • Rename a folder
      • Rename a scan
      • Reorder pages within a multi-page scan
      • Switch between the Grid and List views
      • Sorting options
      • Create Expense Reports
      • Import Documents
      • Choose between saving as a PDF, JPEG, or TXT
      • Share scans using the Export Button
      • Send faxes from the scanner app
      • Print scans
      • Share scans from cloud via a link
      • Share scans with Android devices
      • Transfer scans to desktop
      • Password protect scans while exporting
      • Share scanned files through a link
      • Use your cloud storage with Scanner
      • Connect new cloud storage and choose the upload mode
      • How to manually upload files to cloud storage
      • Use iCloud and Share with iCloud Drive differences
      • Text Recognition (OCR)
      • How to search through the recognised text
      • Scanner Widgets
      • Quick Actions
      • Scan documents in iMessages
      • Workflows
      • Smart Categories
    • Billing & Subscription
      • Use Scanner for free, or subscribe
      • How to check and manage your subscription status
      • How to cancel the free trial for Scanner PLUS
      • Refund processes in Scanner Pro and Scanner Mini
    • Troubleshooting
      • Missing/not loading scans in Scanner Pro
      • Can't email scans
      • Scanner crashes
      • There are no iCloud Sync and Store Scans in iCloud options in Scanner Pro Settings
      • Scanner freezes
      • Unable to scan
      • Restore accidentally deleted scans
      • Scans don’t auto upload to my cloud storage
      • Fax did not go through
      • Fax option is disabled
      • Can't delete duplicates
      • Auto-capture doesn't work
      • Can't see files in iCloud Drive
      • Pro features are unavailable
      • Scans are stored in another Readdle folder on iCloud Drive
      • Multipage scans are shared as separate files
    • Privacy & Data
      • Scanner privacy FAQ
      • Password protect the Scanner app
    • Contact us
    Home Contact Us page

    Contact Us page

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    Welcome! How can we help?
    • I have a Billing issue
    • Something doesn’t work
    • I’d like to learn how to or why
    • I have a Privacy question
    • I want to share feedback
    • I’d like to suggest a feature
    • Add Button

    Let's figure it out!

    Our team is happy to help you personally - you can contact us using the form below. In the meantime, you are also welcome to check out our self-service articles:

    • Use Scanner for free, or subscribe
    • How to cancel a free trial
    • How to manage your subscription
    • How to get a refund

    We are here to help!

    Our team is happy to help you personally - you can contact us using the form below. In the meantime, you are also welcome to check out our self-service articles:

    • There are no scans in Scanner
    • Can't email scans
    • Unable to scan
    • Fax did not pass
    • All troubleshooting articles

    Let's figure it out!

    Our team is happy to help you personally - you can contact us using the form below. In the meantime, you are also welcome to check out our self-service articles:

    • Rename a folder
    • Export in PDF
    • Reorder pages within a multi-page scan
    • Creating subfolders
    • All how-to articles
    At Readdle, we take your privacy seriously. We don’t sell or unlawfully share your personal data with any third parties. Our Privacy Policy explains how we treat your data to provide safety for your data, and our team prepared an article covering all privacy questions we frequently receive from you: https://support.readdle.com/scannerpro/privacy-data/scanner-pro-privacy-faq. We are happy to answer any of your questions regarding this topic. To ask, contact us using the form below.


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    What would you like us to change or add?
    Why do you need this option? We'd appreciate it if you share all the possible details to help us understand your needs.
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    How to

    • Create a new scan
    • Make better scans
    • Scan from Gallery
    • Edit a scan
    • Fax a document
    • Organize scans

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